Returns & Exchanges

At Think Jerky, we stand behind the quality of our chef-crafted snacks and want you to be completely satisfied with every bite. If your order doesn't meet our high standards, our team is here to make it right through a simple exchange or refund process.

Return Process

• 1.
  Submit a Request

  Contact our support team within 30 days of purchase with your order number and details regarding the issue with your jerky.

• 2.
  Review and Approval

  Our quality assurance team will review your request and provide a return authorization code or immediate resolution for damaged goods.

• 3.
  Package Your Items

  If a return is required, place the unopened product in its original packaging and include the provided authorization slip.

• 4.
  Receive Your Refund

  Once your return is received and inspected, we will process a refund to your original payment method or ship out your replacement snacks.